Client Services
—

Sheila is an expert in design thinking. Her knowledge of each aspect of the design process, and how it applies to large community systems, makes her consulting services special.
+ Inform and educate system leaders on the design process
+ Facilitate workshops with various project team within the system
+ Lead the execution of design thinking process with a multidisciplinary project team

Innovating systems to be more human-centered is the primary goal of Sheila’s work. She understands common areas of weakness, and what improvements are necessary to deliver exemplary community services.
+ Analyze and identify system weaknesses
+ Outline suggested tactics and participants to redesign/ reimagine
+ Implement methods to maintain continuous improvements

Ensuring your community system does not create unnecessary obstacles is critical. Sheila understands how to eliminate alienation and the feeling of being forgotten. It requires more than just inviting the entire community. Tangible proof you are listening must be evident.
+ Create an environment for engagement from a wide-range of community members
+ Ensure complete and full community transparency
+ Establish sustainable approaches to ensure engagement throughout the system